StarzSpins Terms and Conditions

Welcome to StarzSpins Online Casino. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree, you must not use our services. We encourage you to review this document carefully before proceeding.

1. About Us

At StarzSpins, we operate under the legal entity One Touch Exch Co. Ltd, registered under number 129024 at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. Our casino is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202506039-FI2. We are committed to operating a fair, transparent, and responsible gaming environment for all our players.

2. Eligibility and Registration

To use StarzSpinsOnline Casino, you must meet the following eligibility requirements. By creating an account, you represent and warrant that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You are not a resident of or located in any of our restricted countries
• You are acting on your own behalf and not as an agent for a third party
• You have not previously been excluded from our platform or had an account closed by us
• You will provide accurate, complete, and up-to-date registration information
• You understand that only one account per person, household, IP address, and device is permitted

2.1 Restricted Countries

We do not accept players from the following jurisdictions: Afghanistan, Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Costa Rica, Estonia, Guadeloupe, India, Iran, Iraq, Israel, Kosovo, Martinique, Mayotte, Moldova, Montenegro, Myanmar, North Macedonia, Pakistan, Réunion, Romania, Russia, Serbia, Slovakia, United Arab Emirates, United States, and Zimbabwe. These restrictions apply to both fiat and cryptocurrency transactions. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering with us.

3. Account Security and Responsibility

At StarzSpins Online Casino, we take account security seriously, and so must you. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account. We strongly advise you to:

• Use a strong and unique password for your StarzSpins account
• Never share your login details with any third party
• Log out of your account when using shared or public devices
• Notify us immediately at support@starzspins.com if you suspect unauthorised access

We reserve the right to suspend or close any account that we reasonably believe has been compromised or is being used fraudulently.

4. Deposits and Withdrawals

4.1 Deposits

Our StarzSpins platform accepts a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Interac, Skrill, Neteller, Open Banking, PaysafeCard, BLIK, Rapid Transfer, iDEAL, Sofort, Bancontact Mister Cash, Bitcoin (BTC), Bitcoin Lightning, Ethereum (ETH), Litecoin (LTC), and Tether (USDT). The minimum deposit amount is €20. We support transactions in EUR, USD, GBP, AUD, CAD, BTC, ETH, LTC, and USDT (ERC20 and TRC20, subject to regional availability).

4.2 Withdrawals

At StarzSpins, we process most withdrawals within 20 minutes, subject to KYC verification status and applicable network conditions. The following withdrawal rules apply:

• Only one withdrawal may be approved per 24-hour period
• Deposits must be wagered at least once before a withdrawal can be processed
• Withdrawals must be made using the same method as the original deposit where available
• E-wallet withdrawals are available to verified USD accounts that have completed at least one qualifying deposit
• Some payment methods carry a 5% processing fee
• Cryptocurrency withdrawals require at least one blockchain confirmation
• Bank transfers may take 3–10 business days to complete

4.3 Withdrawal Limits

Our StarzSpins withdrawal limits vary by VIP tier and apply per player, per household, per account, and per payment method. Standard limits are as follows:

• Daily: up to $5,000 (up to $10,000 for higher tiers)
• Weekly: up to $10,000 (up to $20,000 for higher tiers)
• Monthly: up to $20,000 (up to $40,000 for higher tiers)

Withdrawals may be held pending KYC verification, phone verification, or — in the case of high-value wins — confirmation with the relevant game provider.

5. Bonuses and Promotions

5.1 Welcome Bonus

We offer new players at StarzSpins Online Casino an exclusive two-deposit welcome package. On each deposit, you may choose between a no-wagering bonus and a larger boosted bonus:

• 1st Deposit: 75% No Wagering up to $5,000 (released directly to balance) or 150% Mega Boost up to $5,000
• 2nd Deposit: 50% No Wagering or 100% Low Wagering with light playthrough requirements

One welcome bonus is permitted per new account, per household, per IP address, per payment method, and per shared network. Only one promotion may be held at a time, and offers cannot be stacked.

5.2 General Bonus Terms

Our StarzSpins bonus terms apply to all promotions unless otherwise stated:

• Deposit coupons carry 15x wagering on deposit and bonus combined, unless an individual promotion states otherwise
• Bonus codes are valid for 7 days from redemption and are limited to one code per deposit
• Bets on baccarat, craps, pontoon blackjack, roulette, sic bo, and live dealer games do not count toward wagering requirements
• Bonus funds may not be used on progressive jackpot games
• Real money is always wagered before bonus funds
• The initial bonus amount is deducted from the balance before any withdrawal is processed and is never withdrawable
• On no-wagering and low-wagering bonuses, restrictions remain until the balance falls below $/€1 with no pending withdrawal
• On standard deposit bonuses, players must contact support to remove remaining bonus funds after wagering is complete — this does not occur automatically
• Sequenced promotions must be claimed in the stated order, or winnings from that series will be voided

5.3 Other Promotions

We also provide ongoing promotions at StarzSpinsOnline Casino, including reload bonuses with a choice of 20% No Wagering or 50% Mega Boost, Drops & Wins by Pragmatic Play with a total prize pool of $/€2,000,000, free spins with 40x wagering on winnings and a maximum withdrawal of $/€50, cashback calculated on clean lost deposits from the previous 7 days, PVP Battles, tournaments, a Shop, and a Refer a Friend programme. Players located in bonus-ineligible countries may not participate in any promotion or VIP programme.

6. Loyalty Programme

Our StarzSpins loyalty programme features ten tiers, with XP earned through real-money play. The tiers are: Orbit III, Orbit II, Orbit I, Comet, Galaxy, Cosmic, Supernova, Celestial, Astral, and Star Crown (300,000–10,000,000 XP). Higher tiers unlock increased withdrawal limits and exclusive privileges. Players in restricted countries are not eligible to participate in the VIP programme or any associated rewards.

7. Game Fairness and Providers

At StarzSpins, we offer over 15,000 games across slots, live casino, table games, virtual games, TV games, crash games, and more. Our library is powered by industry-leading providers including Pragmatic Play, NetEnt, Playtech, Microgaming, Play'n GO, Evolution, Ezugi, Nolimit City, Big Time Gaming, and many more. All games are supplied by licensed providers and use certified random number generators to ensure fair outcomes. We do not manipulate game results under any circumstances.

8. Responsible Gambling

We at StarzSpins are committed to promoting safe and responsible gambling. We provide tools to help you manage your play, including deposit limits, session limits, self-exclusion options, and cooling-off periods. If you feel that gambling is negatively affecting your life, we strongly encourage you to contact our support team at support@starzspins.com or reach out to a professional responsible gambling organisation. We reserve the right to impose limits or close accounts where we identify signs of problem gambling.

9. Know Your Customer (KYC)

Our StarzSpins compliance process requires all players to complete identity verification before withdrawals are processed. We may request the following documents at any time:

• Government-issued photo ID (passport, national ID card, or driving licence)
• Proof of address dated within the last three months
• Proof of payment method ownership
• Source of funds documentation for high-value transactions

Failure to provide satisfactory documentation may result in the suspension of your account and the withholding of any pending withdrawals until verification is complete.

10. Prohibited Activities

We strictly prohibit the following activities on our platform. Any violation may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Creating more than one account per person or household
• Using another person's identity or payment method
• Exploiting technical errors, software bugs, or glitches for financial gain
• Using automated software, bots, or artificial intelligence to gain an unfair advantage
• Engaging in fraudulent chargebacks or false payment disputes
• Colluding with other players in any game format
• Abusing bonus terms, including through coordinated bonus abuse schemes

11. Intellectual Property

All content on our website, including logos, graphics, game interfaces, text, and software, is the property of StarzSpins Online Casino or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without our express written permission.

12. Limitation of Liability

We provide our services on an "as is" and "as available" basis. At StarzSpinsOnline Casino, we do not guarantee uninterrupted access to our platform and are not liable for losses arising from technical failures, service outages, or third-party payment issues beyond our control. Our total liability to you in connection with any claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

13. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of material changes via email or a notice on our website. Your continued use of our services following any such amendment constitutes your acceptance of the updated terms. We recommend that you review this page regularly to stay informed of any changes.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable to our licensing jurisdiction. Any disputes arising out of or in connection with your use of StarzSpins Online Casino shall be subject to the exclusive jurisdiction of the relevant competent authorities. If you have any questions or concerns regarding these terms, please contact our support team via live chat (available 24/7) or by email at support@starzspins.com.